Contact Us
​Member Services

 

Hours: Monday - Friday, 

8 a.m. - 5 p.m.

Phone:  (800) 863-4155

TTY: (800) 735-2929 or 711


Your Medi-Cal

Important Announcements

COVID-19

PHC is sharing important information about COVID-19 and recommendations to help prevent its spread. Click here

Are you a member with a question about COVID-19 or something else? Call us today, and we'll walk through your questions with you. Call (800) 863-4155. TTY: (800) 735-2929 or 711. You can also call our Advice Nurse Line 7 days a week, 24 hours a day at (866) 778-8873.

Member Services

Member Services is here to help. Are you a member with a question about your health care? Call us today, and we'll walk through your questions with you. Call  (800) 863-4155. TTY: (800) 735-2929 or 711. You can also call our Advice Nurse Line 7 days a week, 24 hours a day at (866) 778-8873.


Medi-Cal covers vital health care services for you and your family, including doctor visits, prescriptions, vaccinations hospital visits, mental health care, and more. As COVID-19 becomes less of a threat, California will restart yearly Medicaid eligibility reviews using available information to decide if you or your family member(s) still qualify for coverage.

https://www.dhcs.ca.gov/pages/keep-your-medi-cal.aspx

 
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​Getting Care

 
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​Member Portal


Our Member Portal was developed to create an intuitive, secure, and self-service portal enabling members to access clinical, non-clinical and benefits information from a computer or smartphone. Some of the self services available may include:

  • View Lab Results

  • Order/Print ID Card

  • Change PCP

  • Benefits

Click here to access the Member Portal.

​Important Documents

Additional Resources​​​​

​Consumer Advisory Committee (CAC)

The Consumer Advisory Committee (CAC) advocates for members by ensuring that PHC is responsive to the diversity of health care needs of all members. Click below for more information:

    • Northern Region CAC (Del Norte, Humboldt, Lassen, Modoc, Shasta, Siskiyou, and Trinity Counties​

Services Available Online

Events

March29
March 29, 2023

Accelerated Learning Education Program: Asthma Medication Ratio

These learning sessions will cover Partnership HealthPlan of California’s Primary Care Provider Quality Incentive Program measures with a focus on direct application on best p...
April12
April 12, 2023

Physician Advisory Committee (PAC) Meeting

All meetings are held on the second Wednesday of the month from 7:30 - 9 a.m.(July and December meetings are tentative)...
April19
April 19, 2023

Quality/Utilization Advisory Committee (Q/UAC) Meeting

Q/UAC meetings are held on the third Wednesday of every month from 7:30 to 9 a.m.(July and December meetings are tentative)...
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