Medi-Cal

Our Member Services Department serves over 570​,000 members. Their number one goal is to provide exceptional service to every inquiry whether it comes as a telephone call or a mail request for assistance. At the end of each phone call each Member Services Representatives will ask ​​you, "Have I met your service expectations today?"

​​​About

​Member Portal

Members.jpg

Our new Member Portal was developed to create an intuitive, secure, and self-service portal enabling members to access clinical, non-clinical and benefits information from a computer or smartphone. Some of the self services available may include:

  • View Lab Results

  • Order/Print ID Card

  • Change PCP

  • Benefits

Click here to access the Member Portal.

Events

November22
November 22, 2018

Thanksgiving Day Holiday

​​​​In ​observance of the Thanksgiving Day holiday, all PHC offices will be closed on Thursday, November 22, 2018 and on Friday, November 23, 201​8...
November23
November 23, 2018

Thanksgiving Holiday (Friday)

​​​​​In ​observance of the Thanksgiving Day holiday, all PHC offices will be closed on Thursday, November 22, 2018 and on Friday, November 23, 2018​​...
December05
December 05, 2018

Board of Commissioners Meeting

​The Partnership HealthPlan of California is governed by a Board of Commissioners. The Board is comprised of locally elected officials, provider representatives, and patient a...

​Consumer Advisory Committee (CAC)

The Consumer Advisory Committee (CAC) advocates for members by ensuring that PHC is responsive to the diversity of health care needs of all members. Click below for more information:

    • Northern Region CAC (Del Norte, Humboldt, Lassen, Modoc, Shasta, Siskiyou, and Trinity Counties​