Access to Care

Getting Care: For Members Who Had Dignity Providers

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June 2024

Partnership HealthPlan of California and Dignity Health have a new contract. As of June 1, 2024, Partnership members can get Medi-Cal services from Dignity Health in Nevada, Shasta, Siskiyou, Tehama, and Yolo counties. 

Here's what you need to know:

    • You can choose a Dignity Health doctor for your primary care needs. If you would like to switch back to your previous Dignity Health primary care doctor, call Partnership at (800) 863-4155. Partnership can help you with this and can answer your questions.
    • Visits to your local Dignity Health hospitals, surgery centers, home health, hospice, and adult daycare services may now be covered by Partnership. Please reach out to your provider to learn more.
    • While waiting to switch to a Dignity Health primary care doctor, if your current doctor cannot see you right away, call Partnership at (800) 863-4155 for help in finding a solution. 

You can find more resources like the Member Handbook, Provider Directory, or your Rights and Responsibilities on this website.

We are here to help you. If you have any questions or concerns, call us at (800) 863-4155, Monday – Friday, 8 a.m. to 5 p.m. TTY users can call the California Relay Service at (800) 735-2929 or call 711.