Contact Us

​Member Services

Hours: 8 a.m. - 5 p.m., 
Monday - Friday

Phone: (800) 863-4155

TTY: (800) 735-2929 or 711

Your Medi-Cal

Important Announcements

Dignity Contract Update and Access to Care: June 2024

Partnership HealthPlan of California and Dignity Health have a new contract as of June 1, 2024. Partnership members can now get Medi-Cal services from Dignity Health in Nevada, Shasta, Siskiyou, Tehama, and Yolo counties. Members in these counties can call Member Services at (800) 863-4155 if they have any questions. TTY users can call 
(800) 735-2929 or 711. Click here to learn more.

Medi-Cal Renewal

Medi-Cal covers vital health care services for you and your family, including doctor visits, prescriptions, vaccinations hospital visits, mental health care, and more. As COVID-19 becomes less of a threat, California will restart yearly Medicaid eligibility reviews using available information to decide if you or your family member(s) still qualify for coverage. For more information on continuing your Medi-Cal coverage, visit our Medi-Cal Renewal page.

COVID-19

Partnership is sharing important information about COVID-19 and recommendations to help prevent its spread. Click here

Member Services

Member Services is here to help. Are you a member with a question about your health care? Call us today, and we'll walk through your questions with you. Call (800) 863-4155. TTY: (800) 735-2929 or 711. You can also call our Advice Nurse Line 7 days a week, 24 hours a day at (866) 778-8873.

 
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​Getting Care

 
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​Member Portal


Our Member Portal was developed to create an intuitive, secure, and self-service portal enabling members to access clinical, non-clinical and benefits information from a computer or smartphone. Some of the self services available may include:

  • View Lab Results
  • Order/Print ID Card
  • Change PCP
  • Benefits

Click here to access the Member Portal.

​Important Documents

Additional Resources

​Consumer Advisory

Committee (CAC)


The Consumer Advisory Committee (CAC) advocates for members by ensuring that Partnership is responsive to the diversity of health care needs of all members. For more information, click here.

Services Available Online

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