Section 4: Provider Relations

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Table of Contents - Medi-Cal​​

​​​​​​​Policy/Procedure Title​​

​​​​​​​Policy Number

Summary of PHC​ Access and Availability Standards


PHC Provider Directory


​​Introduction to the Provider Relations Departm​ent


Access Standards and Monitoring

MP NET 100​

Attachment A: Standards for Core Specialists


Wellness & Recovery ​Access Standards and Monitoring

MP NET 101

​​Credential and Re-credential Decision Makin​​​​​g Process

​​​MP CR 100​

Attachment A: Routine Practitioners List


Ensuring Non-discriminatory Credentialing and Re-credentialing Processes

​​​MP CR 101

​Attachment A: Non-Discrimination Agreement


Provider Directory Accuracy

​​​MP CR 102

Medi-Cal Managed Care Plan Provider Screening and Enrollment

MP CR 20​

​Attachment A: Provider Types and Categories of Risk/Screening Requirements

Attachment B: Managed Care Provider Enrollment Disclosure Background​

​Credentialing Committee and CMO Credentialing Program Responsibilities

MP CR 200​

Physician Credentialing and Re-Credentialing  Requirements

MP CR 300​

Attachment A: Original Source Verification Links for Credentials Vetting


Attachment B: Notice of Credentialing Rights and Responsibilities


Non-Physician Clinician Credentialing and Re-Credentialing Requirements

MP CR 30​1

​Attachment A: Original Source Verification Links for Credentials Vetting

​Attachment B: Notice of Credentialing Rights and Responsibilities


​Behavioral Health Practitioner Credentialing and Re-Credentialing Requirements

​MP CR 302

Attachment A: Original Source Verification Links for Credentials Vetting


Attachment B: Notice of Credentialing Rights and Responsibilities


​Applied Behavioral Health Provider Credentialing and Re-Credentialing Requirements

​MP CR 303

​Attachment A: Original Source Verification Links for Credentials Vetting


​Attachment B: Notice of Credentialing Rights and Responsibilities


Allied Health Clinician Credentialing and Re-Credentialing Requirements

​MP CR 304

Attachment A: Original Source Verification Links for Credentials Vetting


​Attachment B: Notice of Credentialing Rights and Responsibilities


​Provider Credentialing and Re-credentialing Verification Process and Record Security

​MP CR 400​

Attachment A: Credentialing Verification Sources used by Partnership HealthPlan of California for Individual Practitioners

​Attachment B.1: Initial Credentialing Checklist


Attachment B.2: Physician Re-Cred Audit Worksheet


Attachment B.3: Non-Physician Clinician Initial Cred Audit Worksheet


Attachment B.4: Non-Physician Clinician Re-Cred Audit Worksheet


​Attachment B.5: Allied Health Initial & Re- Cred Audit Worksheet


​Attachment B.6: Ancillary Initial & Re- Cred Audit Worksheet


​Attachment B.7: Facility Provider Initial & Re- Cred Checklist


​Attachment B.8: Long Term Care - Skilled Nursing Facility Provider Initial & Re- Cred Checklist


​Attachment B.9: Stand Alone Birth Centers Initial & Re- Cred Checklist


​Attachment C: Confidentiality Statement


Identification of HIV/AIDS Specialists 

​MP CR​​ 4 B

Identification and Notification of HIV/AIDs Specialist Attestation Questionnaire​​​​​​


Ongoing Monitoring and Interventions

MP CR 500​

Monitoring Resources for Sanctions and Disciplinary Actions


​​​​​Ra​nge of Actio​​​ns to Improve Practitioner Performance​​​​​​​​​​

​​​​​​MP CR 600​

​​Fair Hearing Process for Adverse Decisions

​​MP CR 601​

​​Reporting Actions to Authorities​

​MP CR 602

​​​As​​​sessment of Organizational Providers

​MP CR 700​

​Attachment A: Credentialing Verification Sources used by Partnership HealthPlan of California for Organizational Providers 


​Ancillary Care Services Provider Credentialing and Re-credentialing Requirements

MP CR 701​

​Attachment A: Credentialing Verification Sources used by Partnership HealthPlan of California for Ancillary Providers 


​Attachment B: Non Medical Transportation Attestation


Delegation of Credentialing ​​and Re-credentialing Activities​​​​

M​​​P​​ CR 800​

Credentialing of Community Health Worker(CHW) Supervising  Providers


MP CR 11

​Supervising Provider Attestation for Community Health Workers

Credentialing of Independent and Private Duty Nurses under EPSDT

​​​​​MP CR 12

​​​​Individual Nurse Agreement

Credentialing of Pain Management Specialist

​MP CR 13

Credentialing of Hospice and Palliative Care Medicine Specialist

​​MP CR 13 A

​​​​​​Buprenorphine Prescriber Credentialing

​​​​MP CR 13 B​​

Osteopathic Manipulation Treatment Credentialing

MP CR 13 C​

​Registered Pharmacists for AB1114 Credentialing

MP CR 13 D​

​​​Pharmacy Provider Assessment Criteria

​​MP CR 14

​Doula Credentialing and Re-credentialing Criteria

​MP CR 15

​Doula Attestation


Lactation Consultant Credentialing Policy

​​MP CR 16

​​Standards for Contracted Primary Care Providers

​​MP CR 17

​​​​​Primary Care Provider Criteria Form​


​Example of CME Curriculum for Physicians Trained in Emergency Medicine, who are Seeking to do Primary Care for Children


Skilled Nursing Facility Providers (SNFs) Credentialing Policy​​​

​​​​MP CR 19​

​​PHC Provider Contracts

​​​MP PR 200

​​Provider Enrollment Status Guidelines

​MP PR 203

​​PHC Annual Physician Satisfaction Survey

​​MP PR 207

​​PHC Provider Termination or Change in Location Information

​​MP PR 208

​​​​Provider Change Form​​​​​


​​​​Provider Contract Termination Form​​​​​


​Provider Site Closure Form


​Provider Network/Subcontractor Contract Terminations and Facility De-certifications and Suspensions

MP PR 209

​​Provider Grievance

​​MP PR-GR  210

​Please Direct Questions To:

Partnership HealthPlan of California
4665 Business Center Drive
Fairfield, CA 94534
Phone: (707) 863-4100