About Our Program
Our telehealth program enables primary care providers and their patients to connect with our multi-specialty group partners and their telehealth teams when needing access to specialty care services. Our partners are California licensed and credentialed, board-certified, and Medi-Cal enrolled. Specialists bill Partnership HealthPlan of California telehealth program directly for the services they provide to our members. Since launching the Partnership's telehealth program in 2014 and expanding in 2024, we have successfully provided specialty care access and services to healthcare locations across all of our 24 counties, with a primary focus of serving the underserved. We aim to provide these services because we believe it is an effective vehicle for our members to obtain the care they need when they need it the most and because it can be a cost-effective alternative to health care provided in-person. Our program delivers high quality health care outcomes to patients regardless of location and will continue to expand as the needs of the health care environment changes.
What is telehealth?
In alignment with the Centers for Medicare and Medicaid (CMS) and the Department of Health Care Services (DHCS), we define telehealth as the mode of delivering health care and public health services utilizing information and communication technologies that facilitates the diagnosis, consultation, treatment, education, care management, and self-management of a patient's health care while the patients is at an originating site and their health care provider is at a distant site.
Why use telehealth?
Telehealth equips providers with the resources they need to deliver health care services and provides invaluable solutions when face-to-face care just isn't possible. Telehealth allows for patients and providers to connect virtually using vast modalities of delivery methods like live video conferencing, eConsult, remote patient monitoring, store and forward methodologies and telephonic consultations. These modalities make it possible for patients to continue to receive the medical care they need in a timely manner and may help to reduce time and cost associated with traveling to doctor's appointments.
If you are interested in participating in our telehealth program or would like to learn more about our service offerings, please contact telemedicine@partnershiphp.org.
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