Section 5: Utilization Management

​​​​​

​​​Table of Contents - Medi-Cal

              

Policy/Procedure Title

           

Policy Number

Utilization Management Program Description

MPUD3001

Acupuncture Services Guidelines

MCUG3002

Acute Inpatient Administrative Days

MCUP3053

Appeals of Utilization Management / Pharmacy Decisions

MCUP3037

​​​​Provider Request for Appeal of UM Decision for Medical Necessity Determination

​​MCUP3037-A​

​​​​Member Authorization for Provider Appeal
MCUP3037-B
​​​UM Appeal Acknowledgement Letter
​MCUP3037-C

Appropriate Service & Coverage (Over / Under Utilization)

MPUP3006

Authorization of Ambulatory Procedures and Services

MCUG3007

​​​​Treatment Authorization Request (TAR) Form Reference​

​​MCUG3007-A

​​​TAR Requirements

​​MCUG3007-B

​​​​​PHC-Supplemental PHC requirements for medical necessity for Pain Management Procedures

​​MCUG3007-C​


​​Behavioral Health Treatment (BHT) for Members Under the Age of 21 (previously Autism Spectrum Disorder)
MPUP3126​

​CalAIM Community Supports (CS)

​MCUP3142
Community Supports Criteria Matrix and Community Supports HCPCS Code Chart
​MCUP3142-A

​CalAIM Service Authorization Process for Enhanced Care Management (ECM) and/or Community Supports (CS)

​MCUP3143
Community Supports Criteria Matrix and Community Supports HCPCS Code Chart
​MCUP3143-A
Enhanced Care Management (ECM) HCPCS Code Chart
​MCUP3143-B
Community Support Services Referral Form 
​MCUP3143-C

Cardiac Rehabilitation

MCUP3128

Chiropractor Services

MCUG3010

Communication Services

MCUP3064

Community Based Adult Services

MCUP3115

​CBAS Individual Plan of Care (IPC) Form DHCS 0020
​MCUP3115-A

Coordination of Care for Members in Foster Care

MCUP3103


​Criteria and Guidelines for Utilization Management

MCUP3139​
​Table of Approved Criteria and Guidelines Referenced for Utilization Management
MCUP3139-A​

Criteria for Home Health Services

MCUG3011


Delegation of Inpatient Utilization Management

MCUP3141

Dental Services (including Dental Anesthesia)

MPUP3048


​Direct Members

​MCUP3039

Direct Members Designation Grid 
MCUP3039-A

Discharge Planning (Non-capitated Members)

MCUP3012

DME Authorization

MCUP3013

​​​DME Rental Only

​​MCUP3013-A​

DME Limited to Special Circumstances

​​MCUP3013-B​

​​​​​​Oxygen (O2) Request Verification Form

​​MCUP3013-C​

​​​Certificate of Medical Necessity for all Durable Medical Equipment (DME)​

​MCUP3013-D​​

MTU DME Review Process and Example Form
​MCUP3013-E

​Eating Disorder Management Policy

​MCUP3145

Emergency Services

MCUP3014

Evaluation and Management of Obstructive Sleep Apnea in Adults

MCUG3110

​​​External Independent Medical Review
MCUP3138

Family Planning By-Pass Services

MCUP3015


​​​Fecal Microbiota Transplant​

​MCUP3136

Gender Dysphoria / Surgical Treatment

MCUP3125

Genetic Screening and Diagnostics

MCUP3131

​​​Genetic Testing Requirements​
​MCUP3131-A
Family History Screening Tool
​MCUP3131-B

Health Services Review of Observation Code Billing

MPUP3018

Hearing Aid Guidelines

MCUG3019

Documentation for Authorization of Hearing Aids
MCUG3019-A

Hospice Services Guidelines

MCUP3020

Hospital Bed / Specialty Mattress Guidelines

MCUG3134

​ Incontinence Guidelines

MCUG3022

​​​​PHC Maximum/Average Benefit Guidelines

​​MCUG3022-A​

​​​Incontinence Supplies Medical Necessity Certification form      (DHCS 6187)

​​MCUG3022-B​

Inpatient Utilization Management

MCUG3024

Insulin Infusion Pump & Continuous Glucose Monitor Guidelines

MPUG3025

CCS NL 06-1120Authorization of Insulin Infusion Pumps – Revised  11/17/2022

​MPUG3025-A
​CCS NL 15-1222 Continuous Glucose Monitoring (CGM) Systems as a CCS/GHPP Program Benefit - Revised 12/23/2022
​MPUG3025-B

Inter-Rater Reliability Policy

MPUP3026

Long Term Care SSI Regulation

MCUP3051

Medical Abortions

MCUP3050

​​​Patient Agreement Form

​​MCUP3050-A​

​​​​​Sample Letter to Partnership HealthPlan of California from provider

​MCUP3050-B​​​

Medical Nutrition Services

MCUP3052

​​​Referral Guidelines for Children/Adolescents

​​MCUP3052-A​​

​​Referral Guidelines for Adults

MCUP3052-B​

​​​Adult Body Mass Index​

​MCUP3052-C​​

Mental Health Services

MCUP3028

​​​Adult Screening Tool for Medi-Cal Mental Health Services
MCUP3028-A​
Youth Screening Tool for Medi-Cal Mental Health Services 
​MCUP3028-B
Transition of Care Tool for Medi-Cal Mental Health Services
​MCUP3028-C

Nebulizer Guidelines​

MPUG3031

Negative Pressure Wound Therapy (NPWT) Device/Pump

MPUP3059

Neonatal Circumcision

MCUP3121

Orthotic and Prosthetic Appliances Guidelines

MCUG3032

Osteopathic Manipulation Therapy

MCUP3130

Pain Management Specialty Services​

MCUP3049

TAR Requirements

​​MCUP3049-A

​​​PHC Medical Necessity Criteria for Pain Management Procedures

​MCUP3049-B​​

Palliative Care: Intensive Program

MCUP3137

​​​Palliative Care Eligibility Assessment​
MCUP3137-A​
​​​Certification of Terminal Illness
​​MCUP3137-B
​​Engagement and Intensive Home-Based Palliative Care Enrollment Process​
​​MCUP3137-C
​​​Application to be a Contracted Intensive Home-Based Palliative Care Provider​​
MCUP3137-D​

​Palliative Care: Pediatric Program for Members Under the Age of 21

​MCUP3140
​Outpatient Pediatric Palliative Care Eligibility Assessment
MCUP3140-A
​Engagement & Enrollment Process for Outpatient Palliative Care
MCUP3140-B
​Application to be a Contracted Outpatient Palliative Care Provider
​MCUP3140-C

PCP-To-PCP Transfers & Assignments of New Members to PCP

MCUP3034

Physical, Occupational and Speech Therapies

MCUP3114

Podiatry Services

MPUP3129

Positron Emission Tomography Scans (PET Scans)

MPUP3116

Prenatal & Perinatal Care

MCUG3118

Preoperative Day Review

MPUP3035

Pulmonary Rehabilitation

MCUP3111

​​​​Pulmonary Rehabilitation Questionnaire​
​MCUP3111-A

Referral to Specialists (RAF) Policy

MCUP3124

Rehabilitation Guidelines for Acute and Skilled Nursing Inpatient Services

MCUP3003


​Residential Substance Use Disorder Treatment Authorization

MCUP3144

​Review Guidelines for Member Placement in Long Term Care (LTC) Facilities

​MCUG3038
​Bed Hold & Change of Status Report Form 
MCUG3038-A
​BedHold / TAR Process After Acute Hospitalization Flowchart (Archived June 12, 2024)
MCUG3038-A​
​Admissions for Short Term Rehab or Short Term Skilled Nursing (Archived June 12, 2024)
MCUG3038-B​
​Bed Hold & Change of Status Report form
(Archived June 12, 2024)
​MCUG3038-C

​​Second Medical Opinions

​​​​MPUP3078​​​


​Screening and Treatment for Substance Use Disorders (previously Alcohol & Substance Abuse Screening & Treatment)

MCUP3101​
Alcohol Misuse Screening & Counseling (AMSC) Training Resources
MCUP3101-A
Pocket Screening and Brief Intervention for Alcohol Use Disorders
​MCUP3101-B
Application to be a Contracted Brief Intervention / Referral to Treatment Provider
MCUP3101-C
​​​​Review Documentation for Application to Become a Contracted Behavioral Counseling Intervention / Referral to Treatment Provider
MCUP3101-D
Youth Pocket Screening and Brief Intervention for Alcohol Use Disorders  
MCUP3101-E

Sterilization Consent Protocol

MCUP3119

​         
Street Medicine 

               MCUP3146

Technology Assessment

MCUP3042

​​​​​Review of New Medical Technology Form

​MCUP3042-A​​

Telehealth Services​

MCUP3113


​Transplant Authorization Process

MCUP3104​


​Treatment Authorization Request (TAR) Review Process
MCUP3041
​TAR Requirements
MCUP3041-A

Tuberculosis Related Treatment

MCUP3047

TB Screening Guidelines (Flowcharts)
MCUP3047-A

Urgent Care Services

MCUP3044

Utilization Review Guidelines ICF/DD, ICF/DD-H, ICF/DD-N Facilities

MCUG3058

​​​​Bed Hold/TAR Process

​MCUG3058-A​

Vision Care

MCUP3102

Waiver Programs​

MCUP3106

Wheelchair Mobility, Seating & Positional Components

MCUP3133

​​Please Direct Questions To:

Partnership HealthPlan of California

4665 Business Center Drive

Fairfield, CA 94534

Phone: (707) 863-4100