Events: Quality


Partnership HealthPlan of California offers a variety of Quality and Performance Improvement webinars, in-person trainings, and conferences. Review upcoming events and details below:

April - May 2024

Improving Measure Outcomes Webinar Series 

Improving Measure Outcomes Webinar Series allows Quality Improvement teams to make knowledge actionable, improving quality service and clinical outcomes around specific measures of care.

These learning sessions will cover Partnership's Primary Care Provider Quality Incentive Program measures. Content will focus on direct application on best practices including eliminating health disparities with examples from quality improvement teams who are doing the work. CME/CEs available.

Who Should Attend: Clinicians, practice managers, quality improvement teams, and staff who are responsible for participating and leading quality improvement efforts within their organization.

Improving Measure Outcomes: Perinatal Care and Chlamydia Screening

Learning Objectives:

  • Define the clinical background, specifications, and performance threshold definitions of the 2024 Primary Care Provider Quality Improvement Program Specifications: Chlamydia screening measure and 2024 Perinatal Quality Incentive Program Specifications: Women and Timely Postpartum Care screening measure.
  • Apply measure specification requirements to maximize adherence and measure performance for Chlamydia Screening in Women and Postpartum Care.
  • Evaluate the prevalence and risk factors for chlamydia and associated health inequities prevalent in their diagnosis and treatment.
  • Identify barriers for timely postpartum care and discuss best practices for implementing effective care practices.
  • Identify best and promising practices including access to care, successful clinical workflows, member and staff education, outreach, addressing social context which influence treatment decisions, referrals to local community resources, disproportionate prevalence and/or rates for diabetes complications and technical tips to improve women's sexual and reproductive health.

Wednesday, April 24, 2024
Noon to 1 p.m. 
Registration: Click here
Flyer: Click here

*The AAFP has reviewed Improving Measure Outcomes, and deemed it acceptable for AAFP credit. Term of approval is from November 9, 2023 to November 8, 2024. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Credit approval includes the following session(s): 1.00 Improving Measure Outcomes: Preventative Care for Children Ages 0 – 2; Preventative Care for 3- to-17-Year-Olds; Chronic Disease; Diabetes Management; Women's Cancer Screenings; and Women's Sexual and Reproductive Health. 

**Provider approved by the California Board of Registered Nursing, Provider Number CEP16728, for 1.00 contact hours.

Cultural and Linguistic Competency and Implicit Bias Standards:
Assembly Bill (AB) 1195 and AB 241

ABCs of Quality Improvement (QI) - Chico

By the end of the day, you can make lasting improvements at your organization! Learn concepts behind:

  • The model for improvement
  • What is Quality Improvement?
  • Setting project goals and measures
  • How to use data to measure quality and drive improvement
  • Methods for developing change ideas that lead to improvement
  • Testing changes with the Plan-Do-Study-Act cycle

Who Should Attend: Clinicans, practice managers and quality improvement team who are new or need a refresher on the basic princicples of quality improvement.

Wednesday, May 1, 2024
8:30 a.m. - 4:30 p.m.
Enloe Conference Center
1528 Esplanade, Chico CA

Registration: Click here

*Light breakfast/lunch provided.

*The AAFP has reviewed ABCs of Quality Improvement (QI), and deemed it acceptable for AAFP credit. Term of approval is from 10/25/2023 to 10/25/2024. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Credit approval includes the following session(s): 6.25, Live AAFP Prescribed Credit(s) - ABCs of Quality Improvement (QI).

**Provider approved by the California Board of Registered Nursing, Provider Number CEP16728, for 6.25 contact hours.

Incorporating Patient Experience in Quality Improvement Projects and Plans

This webinar discusses the importance of incorporating patient experience measures in your quality improvement projects and plans. Topics for discussion and practice will include assessment of patient experience data, identify opportunities to conduct PDSAs that address patient experience priorities, and strategies for collaborating with patients and families. 

Participants will be able to:

  • Describe how patient experience impacts clinical outcomes, patient satisfaction, provider/staff satisfaction, and healthcare quality.
  • Identify opportunities to assess patient experience data from a QI perspective.
  • Apply QI methodology to patient experience improvement activities.
  • Discuss strategies for involving patients and their families in the QI process.

Who Should Attend: Quality improvement staff, team leaders, managers, and front-line staff

Tuesday, May 7, 2024
Noon - 1 p.m.
Registration: Click here

Trainings and events are reserved for Partnership network providers and/or organizations serving our members. Please contact the Performance Improvement Team to request participation if you are out of our network area.


HEDIS 2017
Medical Record Retrieval and Review

An informational webinar on the process for Medical Record Retrieval and Review will be held on:

Monday, January 23
Noon - 1 p.m.

Stra​​tegic ​Initiatives


Managing Pain Safely

There are currently no Managing Pain Safely events scheduled at this time. Please check back for future events.​


​​​​​Social​ ​Determinants of Health

There are currently no Social Determinants of Health events scheduled at this time.  Please check back for future events.



Partnership Improvement Academy


Essentials for Quality Improvement

ADVANCE is a free, Quality Improvement training program that prepares a team to lead and sustain quality improvement initiatives. Program applications available December 15, 2016 - January 31, 2017.


ABCs of Quality Improvement

An Introduction to Quality Improvement

The ABCs of Quality Improvement (QI) is a one-day in-person training designed to teach you the basic principles of Quality Improvement.

Date: March 2, 2017

Time: 8 a.m. - 5 p.m.

Location: Hyatt Vineyard Creek Hotel and Spa
                 170 Railroad Street, Santa Rosa

​Qu​ali​ty​ Improvement Program


​2017 LTC Q​IP Kick-Off Webinar

An overview of the QIP program including eligibility requirements, program structure, and measures will be discussed during this webinar:  This informational webinar will be held on:

Wednesday, January 11
Noon to 1 p.m.  

PCP QIP Measurement Year

Transition Webinar

Beginning in 2018, the PCP QIP will transition from
the fiscal year (July 1 – June 30) to the calendar year (January 1 – December 31). The webinar will share
important information regarding the project plan and
timeline. Find out how your site may be affected by
attending this informational webinar:

Monday, January 30
Noon to 1 p.m.