HEDIS Medical Records Retrieval

EMR Remote Retrieval


Given the time-sensitive nature of the HEDIS Medical Record Retrieval project, we are encouraging providers to utilize the EMR Remote Access method to improve efficiency and reduce the resources required from a provider site needed to complete retrieval.

PHC’s HEDIS team has developed a suite of materials to address common questions from providers about the EMR Remote Access retrieval method. If you have a question that is not addressed, please contact us at HEDISMRA@partnershiphp.org.

Engagement Letter

Please check back in the fall for the HEDIS 2020 engagement letter.  

EMR Remote Access Retrieval Form
Please check back in the fall for the HEDIS 2020 EMR Remote Access Retrieval Form. 

EMR Remote Access Technical Guidelines 

We have provided a list of technical guidelines to help your group determine if your system has the necessary capabilities to successfully conduct read-only EMR Remote Retrieval for the HEDIS 2020 season.
Click here to view the EMR Remote Access Technical Guidelines


On-site and Provider Method Retrieval


On-site and Provider Method (provider method refers to fax or mail) retrieval will be conducted internally by PHC for HEDIS 2020. More information regarding PHC medical record retrieval will be posted later this year. 

Annual Provider Information Form

Please check back in the Fall for the HEDIS 2020 Annual Provider Information Form. 

Please Note: If your site has completed the EMR Remote Access Retrieval Form, you do not need to complete the Annual Provider Information form. 


Eye Care Providers


The Comprehensive Diabetes Care (CDC) Eye Exam measure requires a retinal or dilated eye exam performed in the measurement year or in the year prior. It is important for PHC to capture the high-quality care provided by our eye care network in our annual HEDIS performance. For the HEDIS 2020 season, PHC will outreach to our eye care network to retrieve the relevant medical documentation needed for this measure.  Information will be posted February 2019. If you have questions pertaining to retrieval in the interim, please contact the HEDIS team at (866) 828-2302 or by email at HEDISMRA@partnershiphp.org.

Minimum Required Documentation

Click here to view HEDIS 2018 Medical Record Documentation to Copy

Frequently Asked Questions (FAQ)

To learn more information, please see our FAQ.
Click here to view Eye Care Providers FAQ

Contact Us

Email: HEDISMRA@partnershiphp.org
Phone: (866) 828-2302
Fax: (707) 863-4314