Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching



2019 PCP QIP Wrap-Up Webinar

Wednesday, December 18, 2019

2020 PCP QIP Kick-Off Webinar

Wednesday, January 22, 2020

HEDIS 2020 Retrieval Webinar

Thursday, January 23, 2020

ABCs of Quality Improvement

Wednesday, March 11, 2020

Click Here for Details




The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS


Patient Safety

Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


​Strategic Initiatives

Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives


December 03, 2019

Behavioral Health Integration Grants

​The 2019 California Budget Act authorized $140 million1 over three years to implement the Behavioral Health Integration Incentive Program. ...
June 06, 2018

Middle School Students Win Immunization Poster Contest

​Partnership HealthPlan of California (PHC) recently teamed up with Anderson Middle School in Anderson to highlight the importance of immuni...
December 19, 2017

Starting Jan. 1, 2018, new Palliative Care benefit offers patient- and family-centered care for those facing end of life

Palliative care is patient- and family-centered care that anticipates, prevents, and treats suffering during end of life. And beginning Jan...


December 13, 2019

Behavioral Health Integration Grants Webinar

​Who is eligible: Primary care, specialty care, hospital based and behavioral health providers (both mental health and substance use) who deliver services to Medi-Cal bene...
December 18, 2019

2019 Primary Care Provider QIP Wrap-up Webinar

Join the QIP team as we wrap-up the 2019 measurement year! This webinar will highlight important upcoming dates, the eReports audit, preview the 2020 measurement set...
December 25, 2019

Christmas Holiday

​​​​​​​In observance of Christmas holidays, all PHC offices will be closed on Tuesday, December 24, 2019 and Wednesday, December 25, 2019​.​...