Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching


Events

   


ABCs of Quality Improvement

Wednesday, March 11, 2020
&
Thursday, April 16, 2020


Click Here for Details

 

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

 

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives

Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

June06
June 06, 2018

Middle School Students Win Immunization Poster Contest

​Partnership HealthPlan of California (PHC) recently teamed up with Anderson Middle School in Anderson to highlight the importance of immuni...

Events

March11
March 11, 2020

ABCs of Quality Improvement

​At this free, all-day training, participants will be introduced to the Model for Improvement, learn how to develop aim statements, measures and PDSA cycles, and will learn ho...
April22
April 22, 2020

Board of Commissioners Meeting

​The Board of Commissioners of the Partnership HealthPlan of California, meets on the 4th Wednesday of every even month from 10 a.m. to 2 p.m., with the exception of the Decem...
May25
May 25, 2020

Memorial Day Holiday

​​​I​​n observance of ​the Memorial Day Holiday, all PHC offices will be closed on Monday May 25, 2020.​...