Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching

Quality Improvement Programs

Partnership HealthPlan of California offers three Improvement Programs offering financial incentives and technical assistance to providers who serve our members.  

Primary Care Provider Quality Improvement Program (PCP QIP)

Hospital Quality Improvement Program​ (HQIP)

Long-Term Care Quality Improvement Program
(LTC QIP)

Events

 

  

ABCs of Quality Improvement

July 25 - Ukiah

 

Palliative Care Extended Pilot Meeting

May 30

In-Person - Fairfield
Video Conference - Redding & Eureka


PCP QIP 2016-17 Wrap Up and
2015-16 Evaluation Webinar
June 13

Click Here for Details

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.


Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives


Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

April27
April 27, 2017

Walking The Walk When It Comes To Advance Care Planning

​For Partnership HealthPlan of California (PHC), its commitment to helping members through advance care planning (ACP) conversations and doc...
March30
March 30, 2017

PHC Sponsors Fellows in UC Davis Program for Mental Health Support

​Primary care providers – doctors, nurse practitioners, physician assistants – treat patients’ physical health issues every day, but they of...
March22
March 22, 2017

Asthma Can Be Controlled – Expect Nothing Less

​Asthma is a chronic condition. Like high blood pressure or diabetes, asthma usually cannot be cured. But it can be controlled.

Events

May30
May 30, 2017

Palliative Care Extended Pilot Meeting

​This one-day meeting is designed to support sites interested in contracting with PHC to provide community based palliative care services, with the implementation of...
June13
June 13, 2017

PCP QIP 2016-17 Wrap Up and 2015-16 Evaluation Webinar

​This webinar will focus on wrapping up the current measurement year, 2016-17. If you have not had much time to devote to QIP or have questions regarding submissions and deadl...
June28
June 28, 2017

Board of Commissioners Meeting

​​The Partnership HealthPlan of California is governed by a Board of Commissioners. The Board is comprised of locally elected officials, provider representatives, and patient ...