Quality and Performance Improvement

Providing Service, Quality, and High-Value Health Care for Our Community

The Quality Improvement Department strives to improve the quality of care provided to Partnership HealthPlan members by partnering with our provider network and community on improvement initiatives.

Our goals include:

      • Improving the health of the populations we serve
      • Enhancing the patient experience of care
      • Ensuring patient safety
      • Measuring and encouraging appropriate use of clinical resources
      • Strengthening a culture of continuous quality improvement in our network through trainings and practice coaching

Quality Improvement Programs

Partnership HealthPlan of California offers three Improvement Programs offering financial incentives and technical assistance to providers who serve our members.  

 

Primary Care Provider Quality Improvement Program (PCP QIP)

Hospital Quality Improvement Program​ (HQIP)

Long-Term Care Quality Improvement Program
(LTC QIP)

Events

 

  

Advance Care Planning

Tuesday, March 21 - 8 a.m. to 5 p.m.
Tuesday, March 28 - 8 a.m. to 5 p.m.
Friday, March 31 - 8 a.m. to 5 p.m. 

 Click Here for Details and More Events

HEDIS

 

The Healthcare Effectiveness Data Information Set (HEDIS) is a tool created by the National Committee on Quality Assurance (NCQA) to measure the performance of health plans on the quality of care and service provided to their members.

Learn More about HEDIS

Patient Safety


Our Patient Safety team works with providers to maintain standards and practices for our members' safety.

Learn More about Patient Safety

Partnership
 Improvement Academy

The Partnership Improvement Academy (PIA) was created for clinicians, administrators, and staff to gain quality improvement expertise from industry leaders and peers.

Learn More about PIA Programs


 

​Strategic Initiatives


Each year Partnership HealthPlan of California selects several initiatives to assist our members and the community at large. 

Learn More about Strategic Initiatives

News

March02
March 02, 2017

Partners in Palliative Care saves $3 in hospital costs for every dollar spent

End-of-life health care often is difficult and stressful for an individual and their family. Over 79 percent of individuals needing end-of-l...
December30
December 30, 2016

PHC Pilot Program Helps Members In Shasta, Humboldt Counties Lose Weight, Boost Health

​ "I wanted to participate in life instead of being a bystander," Katina Lauderdale, 43, of Redding says about why she jumped at t...
December06
December 06, 2016

PHC Aids Shasta Community Health Center Fellowship Program for Nurse Practitioners, Physician Assistants

​Besides the regular team of experienced physicians, nurse practitioners, and physician assistants at Shasta Community Health Center (SCHC),...

Events

April26
April 26, 2017

Board of Commissioners Meeting

​The Board of Commissioners of the Partnership HealthPlan of California, meets on the 4th Wednesday of every even month from 10 a.m. to 2 p.m., with the exception of the Decem...
May29
May 29, 2017

Memorial Day Holiday

​​​I​​n observance of ​the Memorial Day Holiday, all PHC offices will be closed on Monday May 29, 2017.​...
June28
June 28, 2017

Board of Commissioners Meeting

​​The Partnership HealthPlan of California is governed by a Board of Commissioners. The Board is comprised of locally elected officials, provider representatives, and patient ...