Events: Quality


Partnership HealthPlan of California offers a variety of Quality and Performance Improvement webinars, in-person trainings, and conferences. Review upcoming events and details below:

October 2023

Incorporating Equity into PDSAs: Linking Quality and Equity in QI Projects

This webinar discusses startegies to incorporate healthy equity into existing and future Plan-Do-Study-Act (PDSA) and quality improvement projects. Key topics will include using data to identify health disparities, incorporating equity lens into PDSAs, and selecting measures to monitor improvments over time. 

Presented by the Health Alliance of Northern California (HANC) and North Coast Clinics Network (NCCN)

Who should attend? Quality improvement staff, team leaders, managers, and front-line staff. 

Registration: Click here

Thursday, October 5, 2023
Noon - 1 p.m.

Let's Talk: Promoting and Engaging in Advance Care Planning

This in-person training prepares attendees to engage in advance care planning (ACP) conversations with patients and families by providing education, skills training, and resources with the goal of increasing ACP knowledge, expertise, and conversation skills. 

At the completion of this course, the active participant will be able to:

  • Discuss the evidence base regarding the importance of ACP conversations.
  • Recognize common barriers and misconceptions associated with ACP.
  • Identify strategies for addressing barriers to engaging in ACP conversations.
  • Practice communication skills for conducting culturally congruent ACP conversations.
  • Demonstrate increased confidence and skills for supporting the completion of advance health care directives.
  • Utilize tools and resources to assist in the integration of ACP conversations and activities.
Who should attend? Physicians, physician assistants, nurses, nurse practitioners, social workers, chaplains, case managers, and other health care providers. 

Registration: Click here
Flyer: Click here

Thursday, October 12, 2023
8 a.m. - 4 p.m. 

ABC's of Quality Improvement (QI) - Redwood Valley 

By the end of the day, you can make lasting improvements at your organization! Learn concepts behind:

  • The model for improvement
  • What is Quality Improvement?
  • Setting project goals and measures
  • How to use data to measure quality and drive improvement
  • Methods for developing change ideas that lead to improvement
  • Testing changes with the Plan-Do-Study-Act-Cycle
Who should attend? Clinicians, practice managers, and quality improvement teams who are new or need a refresher on the basic principles of quality improvement. 

Registration: Click here
*Light breakfast/lunch provided.

Wednesday, October 25, 2023
8:30 a.m. - 4:30 p.m.
Consolidated Tribal Health Project Wellness Center
6991 North State Street - Redwood Valley 

*The AAFP has reviewed ABCs of Quality Improvement (QI), and deemed it acceptable for AAFP credit. Term of approval is from 10/25/2023 to 10/25/2024. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Credit approval includes the following session(s): 6.00, Live AAFP Prescribed Credit(s) - ABCs of Quality Improvement (QI). 

**Provider approved by the California Board of Registered Nursing, Provider Number CEP16728, for 6 contact hours. 

Trainings and events are reserved for Partnership network providers and/or organizations serving our members. Please contact the Performance Improvement Team to request participation if you are out of our network area.


HEDIS 2017
Medical Record Retrieval and Review

An informational webinar on the process for Medical Record Retrieval and Review will be held on:

Monday, January 23
Noon - 1 p.m.

Stra​​tegic ​Initiatives


Managing Pain Safely

There are currently no Managing Pain Safely events scheduled at this time. Please check back for future events.​


​​​​​Social​ ​Determinants of Health

There are currently no Social Determinants of Health events scheduled at this time.  Please check back for future events.



Partnership Improvement Academy


Essentials for Quality Improvement

ADVANCE is a free, Quality Improvement training program that prepares a team to lead and sustain quality improvement initiatives. Program applications available December 15, 2016 - January 31, 2017.


ABCs of Quality Improvement

An Introduction to Quality Improvement

The ABCs of Quality Improvement (QI) is a one-day in-person training designed to teach you the basic principles of Quality Improvement.

Date: March 2, 2017

Time: 8 a.m. - 5 p.m.

Location: Hyatt Vineyard Creek Hotel and Spa
                 170 Railroad Street, Santa Rosa

​Qu​ali​ty​ Improvement Program


​2017 LTC Q​IP Kick-Off Webinar

An overview of the QIP program including eligibility requirements, program structure, and measures will be discussed during this webinar:  This informational webinar will be held on:

Wednesday, January 11
Noon to 1 p.m.  

PCP QIP Measurement Year

Transition Webinar

Beginning in 2018, the PCP QIP will transition from
the fiscal year (July 1 – June 30) to the calendar year (January 1 – December 31). The webinar will share
important information regarding the project plan and
timeline. Find out how your site may be affected by
attending this informational webinar:

Monday, January 30
Noon to 1 p.m.