EMR Remote Retrieval
Given the time-sensitive nature of the HEDIS Medical Record Retrieval project, we are encouraging providers to utilize the EMR Remote Access method to improve efficiency and reduce the resources required from a provider site needed to complete retrieval.
Partnership’s HEDIS team has developed a suite of materials to address common questions from providers about the EMR Remote Access retrieval method. If you have a question that is not addressed, please contact us at HEDISMRA@partnershiphp.org.
Engagement Letter
We have provided an engagement letter to introduce the EMR Remote Retrieval method and our remote retrieval vendor, KDJ Consultants, as well as engage key stakeholders at your site.
Click here to view the Engagement Letter
EMR Remote Access Retrieval Form
If your site has chosen to do EMR Remote Retrieval for HEDIS MY2023, please click here to complete the EMR Remote Access Retrieval Form.
In the event you cannot access the link above, please return the completed EMR Remote Access Retrieval form below to HEDISMRA@partnershiphp.org or by fax to (707) 863-4314.
Click here to view a PDF version of the Remote Access Retrieval Form
EMR Remote Access Technical Guidelines
We have provided a list of technical guidelines to help your group determine if your system has the necessary capabilities to successfully conduct read-only EMR Remote Retrieval for the HEDIS MY2023 season.
Click here to view the EMR Remote Access Technical Guidelines
EMR Frequently Asked Questions
Click here to view our EMR Remote Retrieval frequently asked questions
Provider Method Retrieval
For HEDIS MY2023, Partnership staff will request medical records from provider offices to be submitted via ShareFile or fax.
Click here to view ShareFile for Providers
Click here to view ShareFile Tutorial
Annual Provider Information Form
We are requesting less than ten minutes of your time to complete the Annual Provider Information Form. Please click here to complete the Annual Provider Information form. This form will collect key information regarding your site to improve efficiency in retrieving appropriate medical record documentation.
In the event, you cannot access the link below, please return the completed Annual Provider Information form below to HEDISMRA@partnershiphp.org or by fax to (707) 863-4314
Click here to view PDF version of the Annual Provider Information Form
Please Note: If your site has completed the EMR Remote Access Retrieval Form, you do not need to complete the Annual Provider Information form.
Eye Care Providers
The Eye Exam for Patients with Diabetes (EED) measure requires a retinal or dilated eye exam by an Eye Care Specialist performed in the measurement year or in the year prior. It is important for Partnership to capture the high-quality care provided by our eye care network in our annual HEDIS performance for the Department of Health Care Services and the National Committee for Quality Assurance (NCQA). As a NCQA Health Plan accredited organization, Partnership ensures compliance with the NCQA Standards and Guidelines, which demonstrate that our organization is well-mangaged and delivers high quality care and service to our members. For the HEDIS MY2023 season, Partnership will outreach to our eye care network to retrieve the relevant medical documentation needed for the EED measure. If you have questions pertaining to retrieval in the interim, please contact the HEDIS team by email at HEDISMRA@partnershiphp.org or at (866) 828-2302.
Frequently Asked Questions (FAQ)
To learn more information, please see our FAQ.
Click here to view Eye Care Providers FAQs
Contact Us
Email: HEDISMRA@partnershiphp.org
Phone: (866) 828-2302
Fax: (707) 863-4314
